Privacy Policy

Last updated: 25.03.2018

This Privacy Policy informs you of the ways we ensure the privacy and confidentiality of collection, storage and use of Personal Data of Cryptouniverse clients.

We guarantee absolute privacy and confidentiality of personal data to all our clients in all cases, except as described in this Privacy Policy. Our company collects, analyses and uses data only for the purpose of improvement of our service.

Our User Agreement gives us the legal right to collect, process and disclose the personal information of each user under the privacy clause. In the cases not disclosed in this Privacy Policy, personal information will not be shared.

Collection and use of user private data

While creating a personal account on our website, you will be asked to fill in certain personally identifiable information, necessary for the further cooperation (user authentication and communication) in the appropriate fields of the questionnaire. Standard requirements: name, phone number, e-mail address, etc.

Log data collection

Log data is collected automatically, sometimes with collaboration with Google partner services. Your internet browser collects information every time you use our service (‘Log data’) and then sends it to our database. Collected Log data may include information such as browser characteristics, the time and date of your visit, time spend on our page and the list of pages visited.

All this statistical data is necessary for the further improvement of our service. During the Log data processing all positions stated in this Privacy Policy apply. Partner services have their own private policies stating how they collect, store and process the information.


Cookies files contain a fraction of user’s personal data and accumulate in our database. In contrast to Log data – Cookies collection improves user experience of the service. Cookies are stored in your browser memory. During every visit of a certain webpage, browser adds cookies to the HTTP address request. This process makes authentication in the service automatic and saves your personalized interface characteristics for future use.

You can disable the use of Cookies in your browser settings. In this case certain parts of our service will not be accessible.

Cooperation with service providers

In order to improve the effectiveness of our service, we may attract third-party companies, which analyze data, represent our company on different platforms and perform maintenance of the webpage statistics. Their representatives have access to your private data, but that access is limited to the cases stated in this Privacy Policy. Personal data will not be disclosed, it only serves for statistics and improvement of our services.

Security guarantees

Our staff is constantly working on the improvement of our security system. Providing absolute protection of our users’ data is our primary concern. However, we cannot give you security guarantees, because none of the modern electronic hardware provides absolute data protection.

Hyperlinks to the third-party websites

You can find links to the third-party internet resources on our webpage. The security of privacy and confidentiality of your data depends on the website you are switching to. We strongly recommend that you read their Privacy Policy. Cryptouniverse is not responsible for the security of users using third-party websites.

Law enforcement requests

The only case in which the user’s personal information is disclosed is when requested form from law enforcement services. Violation of the law can lead to serious consequences for the security and operation of our service. We conduct legitimate legal activity and cannot cooperate with the individuals violating the law. A summons to a court or an official request from law enforcement agencies negates the effect of the user’s privacy clause and user’s individual data will be disclosed.

International transfers of personal data

User data is stored on the servers located on the territory of different states. The laws of information protection may differ from the provisions of confidentiality adopted in your region of residence. By agreeing with this privacy policy, you automatically agree to the international transfer and processing of your data.

Children’s Privacy

Individuals under 13 years of age are prohibited from using our service. The service is not intended for children, but we cannot track the actual age of our users. Therefore, if you find that your child had sent us personal information, contact us immediately. We will delete the information from our service.

Adjustment of personal data

You have the right to change, correct or update your individual data at any time. Access is provided free of charge at the user’s first request. In addition to data adjustment, you can request the removal of the data at any time (except for the cases when the data is requested by court or law enforcement agencies).

Changes in Private Policy

The Privacy policy of our services may change, but we commit to notify each user of any changes of the clause. Any changes in Privacy Policy come into force immediately after being published on this page. Therefore, we recommend that you periodically visit this section to be aware of any changes.

Contact us

If you want to receive more detailed explanations or have any questions regarding the Privacy Policy of our service, please contact us.